Methodologies

Our Methodologies

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Case Study

Design Thinking

Design thinking is a human-centric approach to innovation and problem-solving. It encourages empathy, ideation, and experimentation to create user-centered solutions. Everything we do follows this guiding principle.

Here are some of the ways we help our healthcare clients.

The Process

Empathize

Conduct user research to gather insightful information about end-users’ needs and problems.

Define

Clearly define the problem based on insights gathered during the first phase.

Ideate

Brainstorm creative solutions and encourage divergent thinking to explore various possibilities.

Prototype

Develop a tangible or visual representation of the solution to test its functionality and effectiveness.

Test

Test the prototype with users to gather feedback and learn about its strengths and weaknesses.

Iterate

Based on feedback, iterate and refine the solution to enhance its effectiveness and alignment with user needs.

Best Practices We Implement

User-centric focus

Conduct user research to gather insightful information about end-users’ needs and problems.

Iterative prototyping

Develop a tangible or visual representation of the solution to test its functionality and effectiveness.

Collaborative work environment

Brainstorm creative solutions and encourage divergent thinking to explore various possibilities.

Rapid prototyping

Clearly define the problem based on insights gathered during the first phase.

Agile

Agile is a set of principles for software development. It prioritizes customer satisfaction through continuous improvement and iterative progress.

It is ideally utilized in environments where product requirements are expected to change and evolve over time. Agile is standard practice for most of our projects.

The Process

Requirement gathering

Collect and analyze project requirements, prioritizing them based on stakeholder value.

Iteration planning

Plan short development cycles with clear objectives for each phase.

Development

Develop features iteratively, encouraging regular collaboration and feedback.

Testing and integration

Implement continuous testing and integration to ensure module compatibility and stability.

Review and adaptation

Frequently assess project progress, adapting plans based on evaluations and feedback.

Deployment and feedback

Execute incremental releases, incorporating feedback loops for continuous improvement.

Best Practices We Implement

Continuous integration and deployment

Employ CI/CD pipelines for rapid and reliable releases.

Feedback loops

Establish regular feedback loops with stakeholders and users.

Automated testing

Implement automated testing when possible for faster, more reliable test execution.

Test-driven development

Adopt test-driven development for robust and error-free code.

Code modularity

Ensure the codebase remains modular and maintainable.

Code refactoring

Regularly refactor code to improve its structure and readability.

Scrum

Scrum is a flexible and iterative Agile framework that's ideal for managing complex software and product development using incremental progress through sprints. It is best suited to projects where requirements might change rapidly and there is a need for frequent adaptations. All of our teams are led by a certified Scrum Master and Product Owner.

The Process

Project backlog creation

Identify and document the project requirements.

Sprint planning

Prioritize and select backlog items for the next sprint.

Sprint

Execute tasks with timeboxing (typically within 2-4 weeks).

Daily scrum

Conduct daily team meetings to ensure alignment and discuss progress and roadblocks.

Sprint review

Evaluate the output and present it to stakeholders.

Sprint retrospective

Reflect on the process and make necessary adjustments for future sprints.

Best Practices We Implement

Continuous Integration

Merging and automatically testing code changes to maintain quality and consistency.

Automated testing

Implement automated testing when possible for faster, more reliable test execution.

Modular design

Build the software in manageable, incremental units.

Regular reviews

Conduct code and design reviews to encourage collaboration and knowledge sharing among team members.

Definition of Done

Clearly define what "done" means for each user story to ensure a shared understanding of completeness.

DevOps

DevOps is an “infinite-loop” methodology that integrates software development (Dev) and IT operations (Ops) to enhance collaboration and productivity. It’s used in projects where rapid, continuous delivery is a priority.

The Process

Planning and collaboration

Collaboratively plan and define project requirements.

Code development

Develop code emphasizing version control and collaboration.

Continuous integration

Integrate code changes regularly and automatically test them.

Deployment

Employ automated tools for seamless deployments.

Monitoring and feedback

Monitor system performance and gather feedback for improvements.

Automation and optimization

Continuously automate repetitive tasks and optimize processes.

Best Practices We Implement

Infrastructure as code (IaC)

Manage and provision infrastructure using code, enabling automation, version control, and consistency in deployment and management processes.

Monitoring and logging

Implement monitoring and logging to track system performance and issues.

Continuous integration/continuous deployment (CI/CD)

Automate the deployment pipeline to facilitate rapid releases.

Lean

Lean software development focuses on delivering value to the customer by optimizing resources and eliminating waste. This approach is ideal for projects with well-defined value streams and a strong focus on efficiency.

The Process

Identify business value

Determine the business value from the customer's perspective.

Map value stream

Map the process steps and identify wasteful activities.

Create flow

Establish a steady and efficient workflow.

Establish pull

Let customer demand dictate the workflow.

Deliver fast

Maintain efficiency and continuously improve processes.

Best Practices We Implement

Eliminate waste

Focus on eliminating unnecessary steps and activities.

Optimize the whole

Focus on optimizing the entire process, not just individual components. Build high-quality, long-term solutions.

Built-in QA

Integrate quality assurance throughout the development process.

Empower the team

Encourage team members to take ownership and contribute to improvements. Build trust and rely on each other’s expertise instead of micromanaging teams.

Rapid Application Development (RAD)

Rapid Application Development (RAD) facilitates swift software development through iterative prototypes and user feedback, making it an excellent choice for projects with undefined or rapidly changing requirements.

The Process

Requirement identification

Identify basic project requirements.

Prototype development

Develop initial prototypes to visualize functionalities.

User evaluation

Obtain user feedback on prototypes.

Refinement

Refine the application based on feedback.

Iterative development

Repeat the cycle until the product meets the desired standards.

Final implementation

Implement the final version of the application and launch it.

Best Practices We Implement

Modular design

Adopt a modular design approach for easy changes and adaptations.

Flexible planning

Makes it easier to pivot, and adapt to changing requirements.

User-centric development

Adjust development based on user research and insights.

Automated testing and integration

Implement automated testing and continuous integration for quality assurance.

Prototype Methodology

In the prototype methodology, a preliminary version of the software is developed to gather user feedback and clarify requirements, which then guides the development of the final product.