About the Role
Mediusware is looking for an energetic and communication-focused Trainee Executive to join our Client Relations team. This entry-level role is ideal for a fresh graduate or early-career professional interested in client communication, relationship management, and marketing.
The selected candidate will communicate with clients, understand their needs, coordinate with internal teams, and help maintain a positive client experience.
Key Responsibilities
- Communicate with clients professionally through calls, meetings, email, and messaging platforms
- Understand client requirements and share accurate information with relevant teams
- Follow up on client inquiries, meetings, proposals, and ongoing activities
- Assist in preparing presentations, reports, and client communication materials
- Support relationship-building and client engagement initiatives
- Coordinate with marketing, sales, project, and other internal teams
- Maintain organized records of conversations, requirements, and follow-up activities
- Help resolve routine client concerns and escalate complex matters appropriately
- Support basic marketing and business development activities when required
Requirements
- Bachelor’s degree in any discipline; Business, Marketing, English, or a related field is preferred
- Fresh graduates are encouraged to apply
- Up to one year of relevant experience in client service, customer support, marketing, sales, or business development is an advantage
- Good spoken and written English
- Clear, confident, and professional communication skills
- Basic understanding of marketing and customer relationship principles
- Strong interpersonal and listening skills
- Good organizational and follow-up abilities
- Comfortable using email, spreadsheets, presentation software, and online meeting tools
- Positive attitude, professional conduct, and willingness to learn
What We Value
- Ability to understand and respond to client needs
- Ownership of assigned tasks and follow-ups
- Attention to detail
- Teamwork and reliability
- Ability to accept feedback and improve
- Interest in technology and digital services
Compensation
- Monthly salary: BDT 18,000–25,000, depending on relevant skills, experience, and interview performance
- Other benefits: As per company policy
Benefits:
- Salary Review – Get appraised twice a year based on performance
- Work-Life Balance – Enjoy two holidays every week
- Unused Leave Encashment – Get compensated for your unused leave
- Refreshments On Us – Unlimited tea, coffee, and snacks to keep you energized
- Festive Bonuses – Receive two festival bonuses every year
- Recreational Zone – Take a break and unwind at our sports zone
- Parental Support – Maternity & paternity leaves to support new parents
- Annual Company Tour – A fun-filled day-long trip with the team every year
- Vibrant Work Culture – Celebrate events, milestones, and special occasions together
- Healthcare Support – Medical allowance to ensure your well-being.
Location:
- 24/1 & 24/2, Floor 8, Shiya Mashjid Mor, Tajmahal Road, Mohammadpur, Dhaka- 1207
- Google map address: https://maps.app.goo.gl/93aJ9auNFqAyjpPk9