TL;DR
- Look for SaaS proof: Shipped SaaS products matter more than a generic software portfolio.
- Check the process: Discovery, scope, design, engineering, QA, and launch should be clear before you sign.
- Ask what is excluded: Vague scope creates budget and timeline surprises.
- Verify ownership: Know who owns the code, infrastructure, accounts, and product assets.
- Compare beyond price: The cheapest quote can become expensive if critical work is missing.

